Managing Users

To access the Admin Portal:

Go to https://admin.gonitro.com/ and log in with your email and password.

NOTE:  Only Global Administrators can edit, delete, or suspend users from your Nitro Sign Team account.

Managing users:

1.  Click Manage Users and select Active Users from the left-hand menu.

2.  Locate the user account you wish to modify and hover your mouse over the three dots (“…”) on the far right of the user’s row, then make your selection form the drop-down.

3.  Global Administrators of your Nitro Sign Team can perform the following actions:

• • Edit User:  Modify the name, email, and/or title of any existing user.  You can also assign or revoke Admin permissions.
  • Add/Revoke Licenses:  Assign or revoke licenses for an existing user.
  • Reset Password:  Send an email prompting a user to reset their password.
  • Suspend User:  Suspending a user will block their access to Nitro Sign.  Users can remain suspended indefinitely, and can be restored at any time.  All of the user’s documents will still be available in their account when access is restored.
  • Delete User:  Deleting a user from your Nitro Sign Team will permanently delete the user’s account and all associated files.  Before deleting a user, make sure to download or transfer any of the user’s files, as these cannot be recovered once the deletion process is complete.